Nancy Ogden, Supervisor of Linwood Center

Nancy is supervisor of the Linwood Center which is the Agency’s senior community center. She began her career with the Agency close to 27 years ago working at the Children’s Intermediate Care Facility on Fall Road.

Then, from 2000 to 2003, she was a Direct Support Professional at Osgood residence. In 2003 she accepted a position as a day care assistant at the Linwood Center, then managed by Cattaraugus County and operated in the former Allegany High School.

Eight years later, the Linwood Center merged with the ReHab Center and Nancy found herself back at the ReHab Center.

A couple years ago, Nancy became supervisor. Today, she continues to work tirelessly for a group of seniors she loves and cares for by developing engaging programs.

“It’s always something different everyday,” she said, “It’s the hugs, the smiles.”

She has been married for 20 years, has three children and a nine-month-old grandson.


 Jacki Close, Supervisor of Prevoc Services

Jacki loves to vacation in Virginia Beach.

Her favorite sports – to watch or play – are hockey and softball.

And, even with summer coming to a close, her favorite food is watermelon.

Her favorite historical person is Joshua Chamberlain.

And, her favorite music performer is Pink.

She loves the movie, “Frailty.”



Lora Alderman, Program Secretary

Lora says her favorite vacation spot is Richlands, North Carolina.

“Every vacation, I spend with my “Kids” and my Husband. Not only do I get to spend time with the people I love most in life, I get to do it near the beach, My favorite sport to participate in is Skiing.

My favorite food? I can only have one? NO… I LOVE food! However, chicken and biscuits are pretty high on the list!

My favorite actor is Mark Wahlberg.

My favorite performer is Carrie Underwood.

My favorite movie of all time is “The Sound of Music,” the original one of course.


Deb Cygan, Senior Support Secretary

I love to vacation anywhere there is sun and sand but there has to be a casino nearby! Football is my favorite sport; not to play….just to watch.

Scampi-style scallops are my all time favorite food, but I’ll eat them anyway.

Yes, I have a celebrity crush – it’s ELVIS!!!! His voice is just incredible.

I guess I’d have to say that the United States military personnel are my heroes. It is because of their sacrifices that we are able to enjoy freedom.

My favorite music group, performer:  I’m all ELVIS but do enjoy Maroon 5 (Adam Levine!!!!). My favorite movie is “Gone with the Wind.”



Margaret Hines, Director of Human Resources

Margaret loves to vacation almost anywhere, especially in a warm place.
“The hotter the better,” she says.

She loves to watch football and participate in golf.

She loves popcorn, especially while watching Johnny Depp on the big screen.
Her personal hero is a 91 year old woman at the gym every morning

Her favorite music performers are Adele, Van Morrison, and Barbra Streisand. And, her favorite movie is “Hello Dolly.”