New Guidance for Visitation in Certified Residential Facilities


In recognition of the significant stress and anxiety caused by separation of group-home residents from their loved ones, the New York State Office for People With Developmental Disabilities recently issued new guidance that expands visitation rules for certified residential facilities.

Family members may visit residents in Individualized Residential Alternative (IRA) group homes, with the following parameters:  visits should be in an outdoor area of the property if at all possible; visits must be scheduled in advance; and all visitation and infection-control protocols must be followed (including wearing masks at all times).  Additional guidance can be found in this document, as revised on March 15, 2021.

For additional information and assistance, contact Intandem’s residential administration office at (716) 375-4747, ext. 1607 in Cattaraugus County, or (716) 297-6400, ext. 2236 in Niagara County.